Your Questions Answered

We recommend bringing your ring in every six months for a professional cleaning and inspection. Regular check-ups help us identify and repair worn or damaged claws, ensuring your stones remain secure.

Lab-grown diamonds and natural diamonds are identical in appearance, chemical composition, and physical properties. Both have the same brilliance, hardness, and durability. The key difference lies in their origin: natural diamonds form deep within the Earth over years, while lab-grown diamonds are created in a controlled environment using advanced technology within a few weeks. Lab-grown diamonds offer a more sustainable and affordable option, without compromising on quality, beauty, or value.

Wear them often to benefit from your skin's natural oils. Put them on after makeup and perfume to avoid chemicals. Wipe with a soft, damp cloth after each wear. For a deeper clean, use mild soapy water and a soft cloth. Store in a soft pouch or lined box, separate from other jewellery. Restring every 1–2 years if worn frequently.

Yes, we offer professional ring valuations to assess the value and authenticity of your jewellery. Please visit us for a detailed evaluation.

Rhodium plating is a process where a thin layer of rhodium, a rare and durable precious metal, is applied to jewellery, typically over white gold, silver, or platinum. This plating enhances the jewellery’s appearance by giving it a brilliant, reflective white finish and adds a protective layer that resists scratches, tarnish, and corrosion.

Over time, rhodium plating can wear off, especially on rings and other frequently worn pieces. It’s recommended to have your jewellery re-plated every 12–18 months to maintain its shine and protection.

Store your chains in a hanging position to prevent tangling and tarnishing. If stored in a box, they can become tangled and tarnished over time.

Clean your jewellery weekly with warm water, mild soap, and a soft brush. Rinse and dry with a soft cloth. Avoid household cleaners, perfumes, lotions, and hairsprays. Store each piece separately in a soft pouch or lined box. Remove jewellery when swimming, exercising, or doing chores.