Your Questions Answered

Bring your ring to us every six months for a professional cleaning and claw inspection. Regular check-ups help keep your stones secure and your ring in top condition.

Lab-grown diamonds and natural diamonds look the same and share identical chemical and physical properties, including brilliance and durability. The main difference is their origin: natural diamonds form over millions of years deep within the Earth, while lab-grown diamonds are created in weeks using advanced technology. Lab-grown options are more sustainable and budget-friendly without sacrificing quality or beauty.

Wear your pearls often to keep them hydrated with your skin's natural oils. Always put them on after applying makeup or perfume to avoid exposure to chemicals. After wearing, gently wipe them with a soft, damp cloth. For a deeper clean, use mild soapy water and a soft cloth. Store them in a soft pouch or lined box, separate from other jewellery. If you wear them frequently, consider restringing them every 1–2 years.

Yes, we offer professional ring valuations to assess the value and authenticity of your jewellery. Please visit us for a detailed evaluation.

Rhodium plating is a process where a thin layer of rhodium, a rare and durable precious metal, is applied to jewellery, typically over white gold, silver, or platinum. This plating enhances the jewellery’s appearance by giving it a brilliant, reflective white finish and adds a protective layer that resists scratches, tarnish, and corrosion. Over time, rhodium plating can wear off, especially on rings and other frequently worn pieces. It’s recommended to have your jewellery re-plated every 12–18 months to maintain its shine and protection.

Store your chains in a hanging position to prevent tangling and tarnishing. If stored in a box, they can become tangled and tarnished over time.

Clean your jewellery weekly using warm water, mild soap, and a soft brush. Rinse thoroughly and dry with a soft cloth. Avoid household cleaners, perfumes, lotions, and hairsprays. Store each piece separately in a soft pouch or lined box, and remove your jewellery before swimming, exercising, or doing chores.