YOUR QUESTIONS
ANSWERED

We highly recommend visiting us every six months for a professional cleaning and quality inspection of your jewellery. Check-ups allow us to identify and repair worn or damaged claws before they lead to the loss of stones. Any loose stones can be securely tightened to prevent potential loss.

Lab-grown diamonds and natural diamonds are identical in appearance, chemical composition, and physical properties. Both have the same brilliance, hardness, and durability. The key difference lies in their origin: natural diamonds form deep within the Earth over years, while lab-grown diamonds are created in a controlled environment using advanced technology within a few weeks. Lab-grown diamonds offer a more sustainable and affordable option, without compromising on quality, beauty, or value.

Wear Them Often: Pearls benefit from natural oils in your skin, which help keep them hydrated and shiny. Last On, First Off: Put your pearls on after applying makeup, perfume, and hairspray to avoid exposure to chemicals. Clean Gently: Wipe pearls with a soft, damp cloth after each wear to remove oils and dirt. For a deeper clean, use mild soapy water and a soft cloth—never harsh cleaners or ultrasonic devices. Store Properly: Keep pearls in a soft pouch or lined jewellery box, separate from other jewellery to prevent scratches. Restring as Needed: If you wear them frequently, have pearls restrung every 1–2 years to ensure the string remains secure.

yes we do.

Rhodium plating is a process where a thin layer of rhodium, a rare and durable precious metal, is applied to jewellery, typically over white gold, silver, or platinum. This plating enhances the jewellery’s appearance by giving it a brilliant, reflective white finish and adds a protective layer that resists scratches, tarnish, and corrosion. Over time, rhodium plating can wear off, especially on rings and other frequently worn pieces. It’s recommended to have your jewellery re-plated every 12–18 months to maintain its shine and protection.

Best way is to store them in a hanging position. If stored in a box they can tangle and tarnish over time.

Regular Cleaning: Gently clean your jewellery preferably once a week with warm water, mild soap, and a soft brush. Rinse thoroughly and dry with a soft cloth. Avoid Harsh Chemicals: Keep jewellery away from household cleaners, perfumes, lotions, and hairsprays, as these can damage metals and gemstones. Store Properly: Store each piece separately in a soft pouch or lined jewellery box to prevent scratches and tangling. Remove when necessary: Take off jewellery when swimming, exercising, or doing household chores to avoid exposure to chemicals and physical damage.